Here after the person making the booking shall be known as The Hirer.
It will be deemed that The Hirer accepts responsibility for every person in his/her party and fully agrees to the conditions of hire as follows:-
A non-refundable booking fee of £100 for 1 vehicle, £150 for 2 vehicles and £200 for 3 vehicles is required to confirm a booking.
Bookings are not confirmed until a full booking fee has been received.
The outstanding balance for hire is required 28 days before the booked date. If for any reason the agreed hire charge (full payment) has not been made up to the booked date then Silver Star Wedding Cars will not supply the vehicle booked by the hirer.
Cancellations must be received in writing from the hirer who's signature is on the booking confirmation form (In the form of a signed and dated letter, this is a safeguard to both parties, both the hirer and Silver Star Wedding Cars) at least 28 days before the booked date. Any refunds due will strictly only be paid to the hirer.
The full outstanding balance is due if the cancellation is received within 28 days of the booked date.
It is the responsibility of The Hirer to verify that the published details, dates, times and addresses are correct on the ‘booking details’ form. The booking is accepted based on the times and itinerary stated.
Every care is taken to maintain our vehicles in first class condition but in the unlikely event that the car / cars are not available, due to accident or breakdown, Silver Star Wedding Cars reserve the right to substitute the car / cars to The Hirer’s satisfaction, giving as much notice as possible. We would always advise the hirer to have an alternative plan in place as a precautionary measure, in the unlikely event of a breakdown on the day that would render the driver unable to continue with the hire. In this unlikely event there is every possibility that we would not be able to provide you with a substitute vehicle due to distance to our vehicle storage.
If such a substitution (as stated above) is not possible, the liability of Silver Star Wedding Cars shall be strictly limited to the refund of hire charges paid under the terms of the booking. Silver Star Wedding Cars will not be responsible for any consequential or indirect loss.
Although we will endeavour to meet deadlines we accept no responsibility for any delays, however caused. No responsibility can be accepted for adverse weather conditions (i.e. snow, flooding, etc.) which may cause delay or cancellation of a booking by Silver Star Wedding Cars.
Children travelling in the vehicles must be accompanied by an adult at all times.
VERY IMPORTANT: Our wedding cars are not private hire registered and therefore child car seat laws must be adhered to at all times and therefore any children travelling under three years of age and under 15kg in weight must be seated in their own car seat provided and fitted on the day by the parent or guardian (to ensure correct fitting), under no circumstances whatsoever will any child under the age of three (under 15kg in weight) be permitted to travel on the booked day if a car seat is not available. Booster seats for children aged between 3 years of age (15kg and over in weight) and 12 years or under 135cm tall, (where fitting is possible) will be provided on the day. The laws regarding child car seats can be found at https://www.gov.uk/child-car-seats-the-rules .
Whilst The Hirer or any member of his/her party are permitted to consume the complimentary non-alcoholic champagne (depending on package) inside the vehicle, this is done so at their own risk when stationary or whilst the vehicle is in motion. Please read about our drinks service.
The Hirer is responsible for the conduct of all passengers. The Driver may terminate the booking if The Hirer or passengers cause excessive delays, are disorderly or, in the opinion of the Driver, are unfit to travel.
The Hirer shall be fully responsible and liable for any damage caused to the vehicle (interior or exterior) by The Hirer or any member of his/her party, howsoever caused. This includes incitement to ANY third party which results in damage to the vehicle or its contents. The Hirer will agree to be liable for the total retail cost of the repair, and the location of the repairer will be determined by Silver Star Wedding Cars. In addition, The Hirer will be liable to pay Silver Star Wedding Cars any further incurred losses i.e. by lost bookings.
Silver Star Wedding Cars respectfully requests that, whilst confetti and the like are allowed, and indeed encouraged to add to this special occasion, The Hirer will prevent ‘Spray String’ and similar substances from being used on both the interior and exterior of the vehicle.
Bookings are accepted only on the understanding that The Hirer understands and accepts the above terms and conditions and payment of the deposit signifies such acceptance.
We reserve the right to modify our Terms and Conditions at any time, so please review them frequently. Changes and clarifications will take effect immediately upon their posting on the website.